Contact
info@indi-me.nl
Directions

Herengracht 406
1017 BX Amsterdam

Shipping & Returns

Shipping

We ship to everywhere in the world. Delivery costs will depend on weight, size and distance to the destination of your package.

Delivery time & Cost

Your order will be processed and made ready for delivery within 3 working days. They delivery time can vary from 1 to 14 working days, depending on destination of the package.

The Netherlands 1-3 working days Orders till €25 €3,95
Orders higher than €25 Free shipping
Belgium, Germany, UK 2-4 working days Orders till €75 €8,75
Orders higher than €75 Free shipping
Rest of Europe 3-7 working days Orders till €150 €13,25
Orders higher than €150 Free shipping
Rest of the world 5-14 working days Orders till €200 €24,95
Orders higher than €200

Free shipping

Returns

We of course hope you will be satisfied with your purchase. If for some reason you are not, you have 14 days from the date you received your order to return the product. Please note that items on sale or custom made jewelry cannot be exchanged or returned.

Returns

Please place the item in the original shipping box or any other solid carton box. Fill out the return form and include it inside the box. Close the box and tape it securely.

You can send the package with the return form to:

INDI&ME Atelier
Herengracht 406
1017 BX Amsterdam
The Netherlands

Please note that the costs and responsibility of the return shipment are for your account. We would strongly recommend sending the return with a track and trace code, because in case it gets lost this is not our responsibility.

Return Form

You can click here to download our return form

Receiving a refund

Once your return has been processed you will receive an e-mail confirmation. The amount will be refunded on the account of your original payment method within 14 working days. Please note we can only refund the amount in to the account where the original payment came from.

Exchanges

Unfortunately, we only offer refunds. If you would like to exchange an item, we advise you to return the unwanted item and make a new order for the right item or size you prefer.